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10-08-2020 07:33 PM
I received letter from HP saying I needed to upgrade my firmware or I lose access to the HP ink, and the services. I have searched all over and I can't find the firmware upgrade. Must be done by Nov.
I have a DeskJet 3634.
Can someone plz help?
10-11-2020 05:55 AM
@Mookz, Welcome to the HP Support Community!
Are you using a Win PC or a MAC?
Click here to download the firmware according to the OS you are using.
Click here to know different methods of updating printer firmware.
Hope this helps! Keep me posted.
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Have a great day!
I am an HP Employee
11-05-2020 02:10 PM
I'm using a smart phone.
Now when I connect printer on I lose the wireless internet. I have to plug unplug....
Glad I figured it out today.
Trying to print out info Social Security needs. Im in trouble... I'm so tired. Weeks of this. I can't upgrade and now it won't connect to internet anyhow.
Deskjet 3634. Hardly used, pay the $4 month fee for the ink.
Omg.... I don't know what to do.