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Printing .docx files

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HP envy 7155
Android 9.0 Pie

Hp app updated now .docx files are not supported

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If the "app" to which you refer is the HP Smart Mobile application,

Then the documentation indicates that this is true

Word .docx files are not supported in HP Smart for Android.


I couldn't tell you whether this is an actual change from the way it has worked in the past.



HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)


The following file types are supported.
  • Android devices: Photos (JPEG, PNG) and PDF documents.
  • Apple iOS or iPadOS devices: Photos (JPEG, PNG), PDF and Microsoft Office Suite documents (doc, docx, xls, xlsx, ppt, pptx), text (TXT) files, and saved webpages.
Looks the the app was updated 09-Feb-2021
PlayStore Web page:
Create high-quality scans with your mobile device’s camera or import existing files, then preview, edit, and save them as PDFs and JPEGs or send them in your favorite cloud storage account
References / Resources

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers




HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)



HP Smart for Windows


HP Smart is an application available in the Microsoft Store


Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App


HP Printers - Using the HP Smart App (Windows 10)


  • Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
  • Latest versions of HP Smart require that you be signed into the application with your HP Account credentials.


HP Smart for Mac

 HP Printers - Install and Use the HP Smart App (Mac)


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