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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-21-2020 08:13 AM

HP Recommended
Operating System: Android 9.0 Pie

Printer Model No.      :    HP Deskjet Ink Advantage Ultra 4729 All-in-One Printer

 

Dear friends, 

 

I use my mobile internet to connect to the printer. I take printouts via phone (Android) and printouts & scan via Android Tablet using the same mobile phone internet connection (I've also installed the HP Printer Service Plugin & HP Smart apps installed in the Tablet).

 

And, recently I changed my mobile phone from Redmi to Vivo. And surprisingly I couldn't connect my Tablet anymore, nevertheless, I could take printouts via my new Vivo phone. 

 

Please help me out by giving support/guidance in this issue. 

 

Thanks, 

 

Regards, 

Charles 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2020 07:15 AM

HP Recommended

there must be some compatibility issues go get a repairer or send your device to repairer

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1 REPLY 1

‎08-22-2020 07:15 AM

HP Recommended

there must be some compatibility issues go get a repairer or send your device to repairer

Was this reply helpful? Yes No
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