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09-18-2017 02:20 PM
In the documentation, the only method listed for updating the Lap Dock firmware is to use an app that is exclusive to the HP Elite x3. I purchased a Lap Dock for use with a Lumia 950 that I already owned. Is there any other way that I can download and install the latest firmware without the HP phone?
12-04-2017 12:26 AM - edited 12-04-2017 12:34 AM
Am curious as well! I just bought a lapdock to use with Samsung DeX and my Galaxy S8. It works great, except for an issue with the battery button (after connecting to my S8 for the first time, pressing the button to view charge percentage no longer does anything as none of the LEDs light up). Hoping a firmware update fixes this!
EDIT: Resetting the lapdock by holding the power button for 15 seconds resolved the issue with the battery button.
If there's no solution to upgrading firmware without an Elite x3, I might go to a Microsoft store and use of their display models! Has anyone else tried this?
03-28-2018 01:30 PM - edited 03-28-2018 01:32 PM
Yes, you can update the Lap Dock with your Lumia. In the Windows Store, look for the "HP Lap Dock Wireless Settings" app. https://www.microsoft.com/en-us/store/p/hp-lap-dock-wireless-settings/9nblggh44029
It's free and you should be able to install it on your Lumia. It will update the firmware for you.
I work for HP.
04-13-2018 05:28 PM
Just bought a lapdock to use with my 950xl. It's working really well. Reboots now and then and I'm wondering if the firmware update will do that. The app says you can use it with PC but when I go to install it the windows store says my ThinkPad P50 isn't compatible.
Anyone else have luck with this? Best option going to MS store in hopes up updating with display unit?