• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-30-2021 12:04 AM

HP Recommended
Product: VH240a Monitor
Operating System: macOS 10.15 Catalina

Trying to connect my new HP VH240a Monitor to my Macbook Pro running macOS 10.15 Catalina. Only shows the default Canalina photo, and the top toolbar. Does not show the icons at the bottom, and all my desktop links/icons are off to the right, so I can't see them. This is the same whether I use the included HDMI to HDMI cord, or a Thunderbolt to HDMI cord that I currently use with an old monitor. 

When I connect my laptop to both monitors (using the Thunderbolt to HDMI with the old monitor, and HDMI TO HDMI with the new HP VH240a monitor), then the new HP VH240a Monitor works fine, but I don't want to keep the old one. 

Also, the new HP monitor works great with my cctv security system. Just won't view properly with my Macbook Pro.

Thanks!

Category:
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.