cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
ichika
New member
2 1 0 0
Message 1 of 4
163
Flag Post

active pen doesn't work on my envy laptop

HP Recommended

hello,

i bought the hp active pen app launch to use it on my envy x360. it says that le bleutooth is conected and the buttons on the pen works but it doesn't want to work. i can do nothing...

please can someboby help me ?

thank you

3 REPLIES 3
Dragon-Fur
Level 16
Level 16
33,778 25,931 3,094 9,996
Message 2 of 4
Flag Post
HP Recommended

@ichika 

 

Is the pen compatible with your computer?

 

What is your computer's product number / exact model?

 

How to find...

Finding your Product Name, Product Number, or Serial Number

Reminder:  Do Not post the serial number or any private information in the Community – we are a public resource.

 

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

 

Dragon-Fur

Was this reply helpful? Yes No
ichika
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

i just go on the page for the stylus, i just found out that it is not compatible... sorry , i've take your time

Was this reply helpful? Yes No
Dragon-Fur
Level 16
Level 16
33,778 25,931 3,094 9,996
Message 4 of 4
Flag Post
HP Recommended

@ichika 

 

No worries.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation