my new hp pavilion 14 battery discharges from 100% to 94% and calibration does not work. pls help

[Oriekaose]

hp pavilion x360 14

[Dilip_18]

Hi@Oriekaose,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing Battery issues with the HP Pavilion x360 Laptop PC.  

I have a few recommendations 

• Update your Notebook computer to latest BIOS from HP.COM.
• Make sure the Windows and HP support assistant updates are up to date. 
• Enable or Disable Fast Startup

Open the Control Panel from the Start menu.

1. Control Panel Icon.
2. “System and Security” option.
3. “Power Options” button.
4. “Choose what to do” option.
5. “Change settings that are unavailable” option.
6. Enable or Disable Fast Startup using Control Panel.

Try changing the power mode to "Balanced" or "Better Performance" as the default setting.

Go to "Control Panel\Hardware and Sound\Power Options" > "Change plan settings" > "Change advanced power settings"
Scroll down, click on "Dynamic Platform and Thermal Framework Setting" > "Config TDP Level",
Then select the middle value for both "On Battery" and "Plugged In".
Scroll further down. Select "Processor power management";
Then select "Maximum processor state";
Change the value from 100% to 96% for both "On Battery" and "Plugged In" options.

Hope this helps! Keep me posted. 

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Have a great day!