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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-25-2018 07:19 AM

HP Recommended
Product: hp 7 tablet

I have andriod version 4.1.2 on HP 7 tablet. I need to update it to a current operating system. IS this possible? 

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5 REPLIES 5

‎10-26-2018 02:33 PM

HP Recommended

@Doublelife

Thank you for posting on HP Forums,

Flower_Bud is at your service.

 

As I understand, you wish to update your OS on the tablet to the current one,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

What is the product number of the tablet? 

 

Once I have the information, I'll assist you further,

Let me know!

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‎10-29-2018 09:36 AM

HP Recommended

Where can i find the Product number? Do you mean serial number?

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‎10-30-2018 07:31 AM

HP Recommended

@Doublelife

Thanks for responding,

 

Use this link to find the product number: Click here

 

NOTE: If you find the serial number please send the information in a private message. Do not share it on a public post.

 

Let me know!

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‎10-30-2018 08:14 AM

HP Recommended

@Doublelife

Thanks for the information,

 

Here is the driver page for your tablet and you could upgrade upto Android Nougat: Click here

 

Hope this helps you 🙂

Let me know!

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

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‎10-31-2018 07:43 AM

HP Recommended

The link which has been provided has no files.

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