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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-11-2021 07:16 AM

HP Recommended
Product: HP Envy x360 convertible laptop

I need to replace the battery on my HP Envy x360 convertible laptop but do not know which one to purchase.  Please advise correct battery type.  thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-15-2021 03:20 PM

HP Recommended

@walkingback

Thank you for posting back. 

 

You have 3–cell Li-ion Battery installed and this is the part number: 761230-005 you can purchase one from Amazon: https://www.amazon.com/760944-421-761230-005-Compatible-13-A010DX-HSTNN-LB6L/dp/B07HR9J924?tag=incep...

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

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6 REPLIES 6

‎01-14-2021 10:50 AM

HP Recommended

@walkingback

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎01-14-2021 12:03 PM

HP Recommended

Hi,

Here is my product no. M1W63UA#ABA.  THANKS!!!

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‎01-15-2021 03:20 PM

HP Recommended

@walkingback

Thank you for posting back. 

 

You have 3–cell Li-ion Battery installed and this is the part number: 761230-005 you can purchase one from Amazon: https://www.amazon.com/760944-421-761230-005-Compatible-13-A010DX-HSTNN-LB6L/dp/B07HR9J924?tag=incep...

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No

‎01-16-2021 05:04 AM

HP Recommended

THANK YOU so much!!!!!

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‎01-19-2021 02:20 PM

HP Recommended

@walkingback

 

👍

ECHO_LAKE
I am an HP Employee

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‎02-23-2021 03:15 PM - last edited on ‎02-23-2021 03:19 PM by Moderator

HP Recommended

Hi Echo Lake!  If you do not mind, I have the same problem.  My Serial number is 8CG910GVKQ and the model number is 3WW57UA HP ENVY x360Convert15m-cp0011.

 

Can I even replace the battery?  Thank you,

 

Tom

 

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