cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
1,155
Flag Post

hp offficejet pro 8610 printer

HP Recommended

my office jet pro 8610 printer will not stop printing the same document over and over again. HELP!!!!!!!!!!!!!

 

0 Kudos
1 REPLY 1
Highlighted
Level 15
Level 15
27,151 26,913 2,372 8,685
Message 2 of 2
Flag Post
HP Recommended

@irishshea82

 

Assuming Windows and using a PC (as opposed to a tablet, a phone, a Mac),

  • Clear the print queue folder and restart the printing services

Restart services

Cancel Print Jobs in the Printer Queue

 

  • Stop Print Spooler Service
  • Remove files from C:\Windows\System32\spool\PRINTERS
  • Start Print Spooler Service

 

If you need more help, please read the following and provide information:

Brilliant Post - How to Ask Your Question

 

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

 

Dragon-Fur

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation