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03-10-2023 03:24 AM
is it possible to change ring type on a Poly CCX400 in Teams mode, logged in with a Common Area Phone (CAP) account and switch from default ring to “Low Trill Precedence” or “Highest Double Trill”?
What is the correct procedure?
Thanks in advance
03-10-2023 05:29 AM
Hello @Andre666 ,
Welcome to the Poly Community.
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As this software running on our phones is provided by our partner Microsoft the quickest and quickest way would be to ask this in one of our Partner Microsofts forums and/or their support team.
As you can only do this on the phone press the top left Icon > Settings > Calling and select the Ringtone for the call event you want to change. Then select the relevant ringtone.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your support channels.
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