Polycom CX500 phone ringing volume too low

Anonymous · ‎12-07-2016

Hello,

I've a few Polycom CX500 phone, and in noisy environment, i can't hear the ringing of the phone. volume is already at his maximum.

is there a way to increase the volume even if it's at his maximum ? Is the use of the external speaker recommended ?

Best Regards,

Arnaud

SteffenBaierUK · ‎12-07-2016

Hello Arnaud,

Polycom and other manufacturers produce these optimized for Microsoft® Lync® or Skype® for Business devices after a reference design and the embedded OS running on the phones is provided, supported and maintained by our partner Microsoft®.

You therefore may want to reach out to the Microsoft® community and / or Microsoft® support directly instead as this is the most direct and efficient path.

Polycom is unable to add any new features into the functionality of these CX Devices

Please try here

Best Regards

Steffen Baier

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