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02-05-2020 11:56 AM
|UC Software Version||22.214.171.12419|
Should the video.autoStartVideoTx=1 setting apply to multiparty / Skype for Business Meetings?
With the parameter set we find users still must select the start video button on the trio after joining the call.
Solved! Go to Solution.
02-05-2020 01:42 PM
Hello @JamesW7 ,
Welcome back to the Poly Community.
From the latest UC Software 5.9.2 Admin Guide >here< the factory default for this parameter is 1.
We cannot confirm this without having a backup attached as other settings may affect this. The next step would be a support ticket.
In order to raise a support ticket, you need to work with your Poly reseller as they may need to do this for you.
End Customers are usually unable to open a ticket directly with Poly support. Available End User Poly services offerings are detailed here
If this is some sort of an Internet discounter providing your MAC address or your Poly devices serial will enable us to look up who would be able to support you. This may not be who you purchased the Poly device from.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN