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We are proud to announce we have achieved a new sustainability milestone on another Poly headset! Read more about our commitment to sustainability!

‎04-01-2025 02:25 PM

HP Recommended
Operating System: Microsoft Windows 11

I have a Poly Voyager 4310 UC. The dongle is missing. Hp is absolutely no help. I am not going to pay $90 for a new dongle. That is ridiculous. The headset in the box cost $170 or so.  Any suggestions? I looked online and there are similar dongles but none that are exactly what my headset came with. I need either 217887-01 or 21878-01. I don't mind if it's Open Box or new but I ain't paying $90. Any suggestions?

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1 REPLY 1

‎04-02-2025 08:34 AM

HP Recommended

Hello @62jackie Welcome to the HP Poly Support Community.  

 

Thank you for posting your query.

 

I am really sorry to inform you that we cannot provide another dongle, as it was delivered to you with the box, and now it is misplaced. I request that you purchase another dongle so that the headset can be utilized to its fullest. 

 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or if it solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Meghana  

Have a great day!

 

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