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The Poly Headsets Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!

‎07-24-2024 03:19 PM

HP Recommended

on my plantronics head phone, i hear quite well on incoming and outgoing calls, but do not hear anything when videos (such as through youtube) are playing. What can i do ?

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1 REPLY 1

‎07-25-2024 04:41 PM

HP Recommended

Hi @jusjohn123 , Welcome to Poly HP Support Community.  

Kindly share the head set name and model to assist you further.
 

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

 

Regards,

Salman

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