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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-12-2018 04:23 PM

HP Recommended
Product: data protector
Operating System: Microsoft Windows 10 (64-bit)

Hi i have a Data Protector server (version 7), but when i try to install data protector client in windows 10 x64 the install process end sucessfull but whe i try to conect to cell manager i have this error "do you not have access to any data protector funcionality.", i test the pc and find that de 5555 port is closed, i dont have any Data Protector service runing on pc; but on the other hand, whe i try to install the client from the Data Protector server in the middle of the instalation, the process ask me for user password and domain, i insert admin credentials but it fails; if you have any idea please infor me.

 

Thanks

CDP-clientWinXfail.PNGDpOK1.PNGDP-clientWinXfailB.PNG

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