• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-16-2020 04:09 PM

HP Recommended
Product: HP Z2 Mini G4 Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hello HP community

After a windows 10 update around 3 weeks ago all of a sudden my bluetooth keyboard and mouse were not working properly any more. So I did some reseach and tried different methods. So after rebooting and driver update of my bluetooth dongle from CSR I could use them from time to time, but then again the ´connection´was lost. 

This is extremely annoying and I hope that someone knows how to fix this. 

I found some Error Code 31 topics here in the community and I also checked if I can apply some solutions, but it did not work out so far. 

 

Thank you for your time. 

 

Best

Stephan

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.