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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2021 02:51 PM

HP Recommended
Product: HP Z1 Entry Tower G5
Operating System: Microsoft Windows 10 (64-bit)

I have owned an HP Z1 Entry Tower G5 since April 2020 and have had no problems with it until I recently replaced my Dell 2K monitor with a Viewsonic 4K monitor. I started getting the popup message referred to above. Most audio continues to actually run fine, except on certain apps (such as YouTube ad popups) I get no sound. My primary audio usage, including video editing, is not affected. The error dialog recurs every several minutes even after I close it. I don't understand how switching the monitor caused this problem, unless there is some conflict with the monitor drivers. I have made no other configuration changes. Please help. Thanks.

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