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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-08-2020 04:05 AM

HP Recommended
Product: HP Thin Pro 7.1.0
Operating System: Other

Hi there,

 

We have a bunch of people that use thin clients in a dual screen configuration, but I found the following behavior which makes using thin pro very confusing for our users.

 

We use a dual monitor setup connected to the thin clients using displayport cables. After configuring the extended screen settings, and defining the main display, and saving this. I have found that if you power cycle the main display, this triggers thinpro to reset the configured display settings back to default (it goes to mirrored mode).

 

What could be the cause of this problem? Why isn't the saved configuration maintained and how could I fix that?

 

Thanks in advance.

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