• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-02-2020 11:57 AM

HP Recommended
Product: ZR22W
Operating System: Microsoft Windows 10 (64-bit)

Working monitor went blank. Was a dual monitor setup so tried the DP cord from the working monitor and still blank. When I plugged the DP in the box came up that shows it search for input briefly but was dim. Hitting the menu button nothing happens but I noticed if I hit the + button after the menu button the OSD does show dimly for a couple of seconds but not enough time to get into it to do anything. I tried unplugging the power and holding down the power button for 10 seconds. I am assuming not much else to try but thought I would ask the community before I replace it.

 

Thanks

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.