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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-14-2021 01:53 PM

HP Recommended
Product: Pavilion 500-205t
Operating System: Microsoft Windows 7 (64-bit)

I manually back up to one of my LaCie Quadra USB3 drives every Friday for the last couple of years. Plugged in to one of the front USB ports last week on my HP Desktop and got the blue screen of death. Restarted and selected a different USB port on the front. Same thing. Started in Safe Mode with Networking and drive is recognized and I could copy to it. Tried plugging that same Lacie drive into a Win 7 Pro laptop and it is recognized and no problems. 

Noticed that Windows Update has a download that won't install called:

Hewlett-Packard - USB - 40.13.1167.1948

Update type: Important

Hewlett-Packard USB driver update released in February 2019

 

Ideas would be welcome.

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