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HP Recommended
P5M76EA
Microsoft Windows 10 (64-bit)

I installed the latest intel bluetooth driver as suggested and updated the bios but the broadcom bluetooth driver  is still available and the issue wasn't resolved . I am unable to connect my hp bluetooth headset when i do so this message appears "that didnt work . Maku sure your bluetooth device is still discoverable, then try again"

 

Please help me fix this issue 

 

Thank you

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