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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
x360 1030 G2
Microsoft Windows 10 (64-bit)

Hello everyone.

I brought the Notebook  X360 1030 G2  with the dockstation TPA B01 (Usb C dock HP official) and my goal is  connect my notebook with a 22 inch screen in 720 p resolution. 

 

I''ve connected the HDMI cable of the dock to the monitor and the usb type c from the dock to the notebook.


The problem is about the dock power off randomly every minute aproximately, and these freeze my monitor (black screen)
I've been downloaded and installed the TPA b01 driver into the operating system but this problem stiil alive.

 

I'm very worried about this problem. Someone can help me?
Thank you for your advice.

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