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‎05-02-2021 09:23 AM - edited ‎05-02-2021 09:24 AM

HP Recommended
Product: HP Pavilion x360 - 14-dh1025tx
Operating System: Microsoft Windows 10 (64-bit)

I updated my notebook with the windows 10 20H2 update and this update ruined the touchscreen. The touch screen driver is now not working and thus the touch screen is working. I have tried everything, I found on the internet and community support to correct this error. However, all the things failed.  Following activities have already been performed by me:

-Rolling back to the previous windows 10 2004 version.

-Resetting the PC with keeping my files option.

-Updating the driver.

-Performing complete shutdown.

 

Also, under device manager, HID touch screen driver is not present in the device manager. I tried to download from hp support but it didn't install.

 

All these were mentioned on the internet. I called HP support also, but my system just went out of warranty 2 months ago. I really am frustrated and seeking solution for the same.

Any more leads would be appreciable.

 

Vaibhav36_0-1619968943662.png

 

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