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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-14-2018 09:58 AM

HP Recommended
Product: Elitebook Folio 1040 G2
Operating System: Microsoft Windows 10 (64-bit)

Looking through this Forum, it seems this is a common problem - I plugged in my 1040 G2 today and the Power and Caps Lock LED's are constantly flashing and the notebook will not power up. I have been through all of the normal tips:

 

Hold Power and Mute buttons for more than 30 seconds

Hold Power and Esc buttons for more than 30 seconds

Ditto Power and Wifi buttons

 

If I hold just the Power button down, the LED's go off after about 15 seconds, until I release the Power button again

The LED's also go out after 5 seconds with the Power and Mute buttons pressed (until I release the Mute button)

 

I have tried another external power adapter I have.

As my warranty expired two months ago (typical!) I removed the back and disconnected the battery and did the 'drain' tip. I also tried the external power with the battery disconnected. I also re-sat the RAM module.

 

Still no joy.

 

Does anyone else have any other suggestions?

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