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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-08-2018 10:12 AM

HP Recommended
Product: ProBook 470 G3
Operating System: Microsoft Windows 10 (64-bit)

I'm experiencing two issues with my ProBook 470 G3 laptop:

 

1. When putting the machine into sleep mode (manually or due to Windows sleep settings), I am unable to bring it back up,  it will freeze with a black screen requiring manual power off/on to get back into Windows.

 

2. The machine often crashes upon power up with a color screen advising an error has occurred.

 

I've updated the BIOS, chipset and display drivers with no change.

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