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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-09-2018 03:08 PM

HP Recommended
Product: HP pavillion DV6
Operating System: Microsoft Windows 10 (64-bit)

I just purchased a cintiq 13hd which connects with HDMI cable to show monitor and USB to connect tablet aspects.

I have already plugged this into my desktop and the cintiq tablet works perfectly.

When I go to plug it into my laptop, it does not recognize anything plugged in.

I have uninstalled and reinstalled the cintiq driver as well as updated my intel graphic driver multiple times.  Still no luck.

Have also tired the F7 button for display and it still does not recognize anything.

I have also tried plugging in another monitor that is not a tablet and that does not work either.  How can I fix the HDMI port?

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