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‎05-29-2020 06:33 PM

HP Recommended
Product: HP Pavillion x360 11m-ad013dx
Operating System: Microsoft Windows 10 (64-bit)

My HP Pavillion x360 11m-ad013dx suddenly won’t start up. I’ve had very few problems with it otherwise. I had some mechanical issues with the disk drive last summer and had it replaced with an SSD, which I share in case it’s relevant. In the past few months, I’ve gotten occasional BSODs, usually but not always with the error code Unexpected Store Exception. These have always been followed by restarts and successful continued operation. Today the laptop wouldn’t start at all. I push the power button and the drive light flashes briefly alongside a brief buzzing sound. Sometimes, but interestingly not always, the power light also comes on for a few seconds before going off. In every case, the screen stays black. The AC cable light goes on as normal when the charging cable is used, and whether the laptop is plugged in or not seems to make no difference in its ability to start / the pattern of the lights flickering briefly before shutting off. 

Are there any good fixes, esp at-home fixes? Or am I stuck? 

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