• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2020 03:08 AM - edited ‎03-11-2020 03:10 AM

HP Recommended
Operating System: Linux

I have a HP ProBook 470 G5 that I bought last year.  It came with the nonbacklit keyboard.  I consulted the manual and it looks like all the 470 G5s should have the connector for the backlit keyboard.  I was told here that it was not possible, but I do not know for sure.  It seems unlikely they'd make two motherboards - one with the backlit connector and one without.  Here's a picture of the motherboard showing what I believe to be the connectors:

 

[url=https://postimg.cc/v4GMJ2zg][img]https://i.postimg.cc/v4GMJ2zg/c.jpg[/img][/url]

 

I bought a keyboard and was planning to do the swap, but I think I bought the wrong keyboard as it seems the ribbons are backwards.  Even if I can't swap the keyboards, I still need to put the old one back, but was having some trouble because the cable isn't very stiff  and buckles when I try to put it back.  So my question being twofold, is it possible to swap for the backlit keyboard and can anyone offer any tips for getting the cable in?  Thanks for any help.

Tags (1)
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.