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HP Recommended
ZBook Studio G7 Mobile Workstation
Microsoft Windows 10 (64-bit)

Hello everyone,

 

we have a costumer who updated his HP ZBook G7. After the update was completed, the costumer is unable to use the function keys. At the moment I have only remote access to that device. I would like to install the driver for the keyboard, but I am not able to find an installation file from a serious website (only some Russian and Persian sites). The keyboard driver doesn't exist on the official driver site of HP.

 

Do you have the installation file for the keyboard driver?

EDIT: Hardware-ID of the keyboard is: ACPI\VEN_HPQ&DEV_8002

Yours sincerely

Daaniilka

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