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HP Recommended
HP Pavillion 15 p077tx
Microsoft Windows 10 (64-bit)

Hello,

I am having a HP Pavillion-15 p077tx notebook laptop whose warranty has already expired which is having Hard disk problem. However I am expecting a on-site support due to this pandemic situation and ready to pay the required fee. These are the product details and issue details mentioned below.


Product name : HP Pavillion-15 p077tx

Product number : J6M42PA#ACJ

Serial number : [Personal Information Removed]

24-digit failure code : GGA8RK-76XAKQ-MFPV7F-60RX03

 

I have tried refreshing the PC using Windows Recovery drive, also tried resetting the PC, however the system is not able to read the Windows startup files. Due to which my system has stopped working completely. However I would like to know what could be the possible solution (along with failure code, it was mentioned that it might require to replace the HDD) and how can I avail it ?

 

Immediate help is required as my whole lot of work is dependent on the system.

Thank you for the help in advance.

 

Best Regards.

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