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‎07-24-2021 12:14 PM

HP Recommended
Product: Spectre
Operating System: Microsoft Windows 10 (64-bit)

Have had the computer for about a year, but just now tried to use headphones with it for the first time. I got a brand new razer kraken headset, and upon plugging it into the audio jack, I could only hear sound in the left ear, and it wasn't registering as an audio playback device. I then installed the razer sound system, so now there is a new audio device called "Internal aux jack (7.1 surround sound)", and it shows that it is playing, but there is no sound at all coming out. Any help would be greatly appreciated.

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