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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2021 11:16 AM

HP Recommended
Product: Elitebook 840 G4
Operating System: Microsoft Windows 10 (64-bit)

I just bought a Elitebook 840 G4 (Refurbished) on Amazon. The product itself was fine, working properly, but I had an issue with the keyboard. When I press the key "[,<]" (next to M on american keyboards) both ALT keys start to press simoultaneously (intermittently) and I have to log out in order to stop this (once I type the key again the problem returns).

I would like to know if the problem is the hardware or if there's any way to solve it with software.

 

The alternative solution I found out, was to use RandyRants Sharp Keys software to disable both ALT keys.

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