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HP Recommended
HP EliteBook 745 G3 Notebook PC
Microsoft Windows 10 (64-bit)

Certain keys on my keyboard are not working. The touchpad and the two buttons under it are not working. The letters that don't work at all are the v (copy pasted it). when holding shift and clicking m I get "YM" and when holding shift and clicking "v" I get a "T". The "alt" does not work either. 

 

this happened gradually. I hae had the "i" not working before but it soled it self after reinstalling windows 10. The computer worked properly before. The first problem that arised was the "v", then the touchpad graduallly stopped working (for some time it worked sometimes, but not always). I also hae problems with the computer not always reacting when typing in my password at the start, only certain keys. These keys seems to be random when the problem arise adn it is soled by me restarting the computer. tried reinstalling windows 10 but that didn't sole any of the problems aboe. 

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