• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Ready to level up? Join the Expert Program—
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion - 15-cx0051ns
Microsoft Windows 10 (64-bit)

Hi

I just upgraded my laptop's memory with this kit:

 

Crucial Ballistix Sport LT BLS2K16G4S26BFSD Laptop Gaming Memory Kit 2666 MHz DDR4 DRAM 32 GB 16 GB x 2 CL16

https://www.amazon.de/gp/product/B06XRBS4Y5/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

 

But on Task Manager shows it running at 2400MHz instead of 2666MHz:

 

Capture2.PNG

 

The previous factory memory was running at 2666MHz:

 

Capture.PNG

 

I ran this HP tool and as you can see, it recognizes that the RAM maximum clock is 2666MHz, but it's only running at 2400MHz...

 

Capture3.PNG

 

I read somewhere online:

 

"...this memory will not clock to 2666Mhz without XMP enabled, which is not an option on many laptops."

 

So any idea how to overcome this?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.