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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-02-2021 09:46 PM

HP Recommended
Product: Pavilion 15z-cw100
Operating System: Microsoft Windows 10 (64-bit)

I saw that there was a bios update available for my notebook, so I went ahead and let Windows update install it. When my computer rebooted, instead of going into the OS it went to the bios recovery process. At the end of the process, it states that the bios recovery failed, and then a reboot countdown starts. Then the bios recovery process starts over again, and fails again. I’ve tried getting to different menus with the F2 key as well as the F11 key at start up, but in spite of those it goes to the bios recovery screen every time. I’ve also tried using the windows key plus v to go to the CMOS recovery, but that doesn’t do anything. I’ve also tried creating a bios recovery USB stick, but it fails the same as the built-in bios recovery. My warranty ended in January, any ideas on what else I could try?

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