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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-01-2019 09:00 AM

HP Recommended
Product: HP Pavilion 17-f255ng
Operating System: Microsoft Windows 7 (64-bit)

Hello

i have HP Pavilion 17-f255ng,

AMD A10-5745M APU with Radeon(tm) HD Graphics
Amd Radeon HD 8610G

installed Windows 7 64 bit completely new,
needed some time, to get most drivers working, but there are two drivers, i just can't install:
Videocontroller and graphiccard AMD Radeon HD 8610G

in devicemanager it shows an "!" at those two.

i tried installing newest catalyst software, as well as 15.7.1,

radeon software adrenalin 19.4.3; radeon software adrenalin 19.4.1; i tried driver install from device manager,

non-whql-win8.1-win7-radeon-software-crimson-relive-16.2.1

 

all those didnt get the job done.

radeon software pops up an error message named "cnext"
following text: "Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize 8, samples -1, swapBehavior 2, swapInterval 1, profile 0) .
This is most likely caused by not having the necessary graphic drivers installed.

Install a driver providiong OpenGL 2.0 or higher, or, if this is not possible, make sure the ANGLE Open GL ES 2.0 emulation libaries (libEGL.dll, libGLESv2.dll and d3dcompiler_*.dll) are available in the application executable's directory or in a location listed in PATH.

 

I need your help installing those drivers please.

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