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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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@rebelcelezar

 

Hi,

Could You tell us which brand is this external HDD and model?

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@rebelcelezar

 

 

Also_You may need chipset driver. What is the full model number and P/N from the service Tag on bottom of your laptop? Locating Model Number 

Btw, backup disks no longer come in the box. You have/had software to burn a Recovery Disk set.

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Thanks for the info here, it really made it easy to upgrade this dv9810us.  Now that I have bought a new battery for this laptop, even the red X on the battery icon has went away.  A new battery , now I have two hours of battery time instead of 2 mins.  Maybe HP needs to do a recall on the batteries for the DV9810us but anyway, Kudos to the writer of this thread.  Made installing my windows 7 a brezze.

 

TonyB

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Hi,

Big thanks for sharing with us those informations.

 


@TonyBertram wrote:

Maybe HP needs to do a recall on the batteries for the DV9810us


 

Actually there is a replacement program for some models, but reason for exchange is a totally different. Check below link to find out more about it:

HP Notebook PC Battery Pack Replacement Program

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Everythig was going fine until 2 weeks ago. Now I am having problems with the Nvidia driver consistently resetting.  Some of the other sites seem to indicate that it might be a BIOS issue.   I know that HP will not support Win 7 on the dv 9700 ( Wish I would have know before I bought this model.)   Does anyone know where or will HP release a more open BIOS?

 

Thanks

 

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@lordpeano

 

Hi,

This problem is usually because of overheating.

Use HWMonitor (free and recommended).

You may check with it notebook CPU (processor), GPU (graphic card), motherboard or HDD temperature.

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"Actually there is a replacement program for some models"

 

Yeah I had checked several times before hoping it would be on the recall list but NOT.   Battery was only one bad part, booting doesn't work most of the time.  Have oredered the vista disc from HP thinking maybe I had a bad image from the burn your own but even aftr loading all original products from HP disk and even the drives from HP sitem still locks up on boot 2/3 of the time.  Though it was better after upgrading to windows 7 but still get the no boot 2/3 of the time.  Just a bad machine or model I guess.  Keep hoping HP will look into this as a lot of folks on here have indicated the same problems.  I check the event log each time and it shows the processor had stopped working.  I keep trying but this is getting old.  Bought me a new Toshiba so at least I can do my movies and games while I keep at looking for a fix on the dv9810us door stop.  Again, great guide, at least I got the windows 7 going....

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OK, I installed HWMonitor.  The video "card"  is running about 60 C.  Not sure what is a good temperature for it.  The rest of the system is between 30-50 C.

 

What sort of values should I expect?

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60C is way too hot for an idle temperature, unfortunately it is normal for these laptops.  Make sure to keep the air vent clear at all times on the bottom of the laptop.  Never place it on your lap, or make sure it is not covered. 

 

The biggest reason these laptops fail is from over heating.  These nvidia chipsets are notoriously faulty.  It seems the solder they use to put them on is designed to be low-temp melting so they can put them on with a heat gun that blows very hot air on them.  So when you cover the air vent blocking the air from cooling it down can cause it to get so hot it can make the solder soft enough to short out.  also, the heatsink for cooling the chips is very inadequate.  It consist of a set of small copper plates (heatsink)  all connected by a copper tube (heatpipe) for cooling.  The video chip has this solder looking paste for heat transfer to keep things cool, but the solder isn't welded on and only sits on the chip with no thermal conductive paste of any kind to help dissipate the heat.

 

so be very careful about keeping the bottom of the laptop clear of obstruction.  Maybe use some sort of tray under the laptop to make sure it stays clear. normally a video temp should be around 40C at idle and 60C under full load while gaming on 3d graphics.

 

you can also check for a BIOS update for your laptop.  It cools down your system a little, it does this by slowing down your graphics so it doesn't perform as well either, but may make your system more reliable.

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Hello, I browsed for a while but couldn't find any solutions for this problem. I'm trying to install windows 7 to my hp pavillion dv6000 but the install fails when I try to select the partition to install the windos 7 to. I get the following error message: "Setup was unable to create a new systen partition or locate an existing system partition. See the setup log files for more information" . The disk is 100% formatted so there I don't understand what's the issue. Can anyone help?

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