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HP Recommended
HP LaserJet 1012
Microsoft Windows 10 (32-bit)

I recently had a windows 10 update and now my LaserJet 1012 won’t install. I tried restarting, adding manually using DOT4_001 and then adding as HP LaserJet 3055 PCL5 but during the installing printer portion it keeps saying “unable to install printer”. This has always worked in the past before this recent windows 10 update. Can someone please help me? 

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