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HP Recommended
HP Laserjet 5100tn
Microsoft Windows 10 (64-bit)

I recently bought a new PC running on Windows 10. My trusty LaserJet 5100 that I’ve used for years doesn’t print text properly.  The text is in a proper position but the characters are printed as black blocks almost like individual character oulines. It was working well with my previous PC running Windows XP (i know, super outdated). The settings in the printer properties are similar to the ones in Windows XP. 

I'm using a USB/Parallel port converter cable that again was working fine in Window XP. I have attempted to print the same document on my alternative printer hooked up with no issues at all (HP LaserJet 1200).

 

It is hooked up to USB 2.0 (initially usb 3.0 but changed it) port that is working fine with other devices so it doesn't seem to be the port problem.

I downloaded and installed the newest upd-pcl6-x64-6.6.5.23510 printer driver from HP site.

 

Thanks in advance for any help and support.

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