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‎11-27-2021 07:27 AM

HP Recommended
Product: HP Laserjet M28w
Operating System: macOS 11.0 Big Sur

Changed routers (but set the SSID to the same...) the M28w printer won't connect to the new router through wifi.

How can I factory reset the entire printer to connect it again to my wifi and computers?

I have tried pressing wifi button for 20secs for a reset, then tried adding the printer again with HP Smart mac application -> the app sees the printer and the setup starts but at the connection to the wifi step it does not connect to the wifi, and I cannot complete the process.

Please help.

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