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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-28-2017 04:50 PM - last edited on ‎06-28-2017 05:00 PM by Retired

HP Recommended

matthewlewis, I have the same problem.  Spectrum (the old Time Warner) replaced my Arris modem and Linksys router with a Technicolor combination router/modem.  The technician got it working with the Tivo and internet and phone but I forgot to check the printer until after he'd left.  Two hours on the phone with tech support didn't help.  My color LaserJet Pro 200 M251nw keeps saying "Incorrect WPA passphrase".

 

The following is as far as I got with Spectrum support.  We figured out it was some kind of WPA security issue.  Basically:

 

WPAWPA2-PSK(TKIP/AES): Works with Tivo but not with HP Laserjet 200 color M251nw printer.

 

WPA-PSK(TKIP): Works with HP printer but not Tivo.

 

I can't get both the HP Printer and the Tivo working at the same time with the same security mode set up on the modem.  Tech support said last resort was to dumb down the security setting to the lowest security setting like WEP (64) but I'd rather not do that.  I also tried the WPS button way, instead of passphrase, and the printer just won't connect.

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