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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-09-2019 06:47 PM

HP Recommended
Product: HP Scanjet G4050
Operating System: macOS 10.13 High Sierra

Hello!

 

I really need some help. I've had this scanner for about ten years, and while sometimes my computer has issues with the scanner (it fills up my space, so i'll have to empty the trash and restart the computer) but I've never had this issue before. I plugged the scanner in as usual, and now it says "Scanner reported an error, Access to scanner denied". I have tried all the suggestions other people have offered over the years in here and nothing has worked. Tried to reinstall the drivers, didn't recognize the scanner. Downloaded "HP Easy Scan", nothing. I plugged in to the wall, restarted my computer... nothing. Is the scanner just dead and I need a new one? So lost...

 

Screen Shot 2019-07-09 at 5.24.30 PM.png

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