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‎10-28-2021 07:44 AM

HP Recommended
Product: Envy 6032
Operating System: Microsoft Windows 10 (64-bit)

I have the HP Instant Ink service BUT.....when I came to replace the cartridge I discovered that the replacement is faulty and now I can't connect my printer to the service and/or order a replacement cartridge.  I've followed the labyrinth of bot help pages and diagnostic tools.  I'm pretty certain it is a faulty cartridge.  Can anyone help?

 

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