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HP Recommended
MFP M477dfw
Microsoft Windows 10 (64-bit)

Automatic Duplex is disabled after Windows Creators Update. Installed latest driver (dated Apr. 4 2017) and firmware on the MFP. Duplex (and Job Storage) is on inthe printers homepage/System/Paper Setup (Auto in Job Storage Setup).

In Device Settings I can choose Duplex Unit: Installed - and Job Storage: Enable - but both return to Not installed and Disable, respecably, after Update Now/Apply.

Either a Windows or a Driver fault.

Please, HP and/or MS, work on this! Now! Terribly annoying.

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