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HP Recommended
OfficeJet Pro 9010 Series
Microsoft Windows 10 (64-bit)

About once a week my OfficeJet Pro 9010 Series printer shuts off by itself.   It does this not during a print job, but when the printer is idle at any  time of the day or night.  After it shuts off, the printer is dead.   Now I unplug the printer from the wall outlet and plug it back in.  The printer comes up running and everything is back to normal.  Until it randomly shuts itself off again about a week or so later.  What could be causing this?

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