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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-09-2019 08:14 AM

HP Recommended
Product: Pagewide 377dw
Operating System: Microsoft Windows 10 (64-bit)

Was running 1809 version of Windows 10 when it quit, right after KB4524148 (I think that's the one for 1809)was installed... LITERALLY was working Friday morning, and RIGHT after that update, it pops an error that simply says "error printing to the network printer"

I uninstalled the update, nothing changing...I upgraded to 1903, nothing changed; I installed the KB4524147, nothing changed;

I uninstalled ALL HP software; reinstalled the newest (ending in 1999 I believe; I am not at the site at the moment) NOTHING changed. During installation it has NO TROUBLE finding the printer on the network (it is connected to WiFi) and i can log in to the printers built in webpage and see the supply levels and everything. I can ping the crap out of it...

ABSOLUTELY no joy when i try to print.

By the way, other users(some Win7 some Win10 unsure of version) in the office print to the printer fine...I can print from my phone even.

Computer is a Lenovo ThinkCentre M910s 10MK000QUS Desktop Computer - Core i5 i5-7500 - 8 GB RAM

 

Any help would be GREATLY appreciated!

 

Rusty

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