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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-05-2017 02:18 AM

HP Recommended
Product: Design Jet T120
Operating System: Microsoft Windows 10 (64-bit)

Good Morning,

 

Having coem into work this morning the plotter seems to developed a problem.  On pressing the power on button there is no movement fromt he plotter and th screen just goes blue with the code "B27E37CC" displayed.  I ahve tried powering off at the mains, un plugging and replugging the power supply but still same message.  The plotter was workign fine last week without any signs of fault, it is only low useage and not been moved so really unsure whats happened other than perhaps an update failure over the weekend ?

 

Any help appreciated.


Regards
ThomasGD

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