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‎07-07-2021 05:59 AM - edited ‎07-07-2021 06:00 AM

HP Recommended
Product: Envy 5010
Operating System: Other

Hi, 

My printer sais: "Connect printer to the internet" and every time I want to print I need to push on "connect" on the touchscreen.

On HP Smart, the printer is connected and there is no issue whatsoever.

I have tried the reset all  network settings, reset the printer (unplug-plug from power socket)... nothing helps...

it practically works with my Mac, just annoying but cannot print from Windows PC for example. 

HP support is useless... 

Can somebody help please?

Thanks,

Zoltan

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