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‎03-15-2021 10:06 PM

HP Recommended
Product: HP Envy 4520 printer all in one
Operating System: Android 9.0 Pie

Whether I'm using it as a copy machine or going through the HP smart app when I tried to print black and white it comes out green. I just replaced the cartridge and it still does the same thing. The printer has been updated and if you was doing it before the update. I thought maybe the contacts on the ink cartridges were dirty so I cleaned them and still have the same problem. HP support says there's no drivers available for it. I'm hoping one of y'all have had this problem and found a solution thank you.

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